This brief outlines proven strategies for strengthening communities and civil society to monitor and improve health service delivery, fostering transparency, responsiveness, and equity in resource-constrained settings through collaborative tools like scorecards, public hearings, and citizen-led audits.
Released in July 2020, it emphasizes integrating social accountability into cross-sector health initiatives to address systemic gaps, mitigate implementation risks, and enhance governance by bridging citizens, providers, and policymakers in iterative problem-solving.
